Are you leveraging IT to grow your business strategically, or does managing your company’s tech feel more like a burden than an investment?
As a business owner, I understand that feeling. I know that critical components of our business can sometimes feel overwhelming and frustrating. As a small business owner of a managed service provider, I can tell you that IT doesn’t have to feel that way.
As IT experts, our Smooth-IT team helps clients transform their tech from just everyday tools to strategic investments that fuel business growth. How we achieve that may change depending on the client and their needs. However, we’ve done everything from developing scalable IT strategies and improving operations to streamlining customer service, bolstering cybersecurity, and ensuring those regular updates are complete.
You want to ensure that outsourcing your IT efforts will be well worth the investment, and I can’t blame you. So, rather than share my thoughts on the topic, I think it’s more valuable to hear from other business owners like yourself who ultimately decided to invest their time and resources with us.
Here are quotes from various business owners we’ve worked with on why they partnered with Smooth-IT and the benefits of working with an MSP.
Sam Midkiff, General Manager Architextures
“They essentially provide everything,” Sam said. “Having someone like Smooth-IT on board, or any IT service for a business is critical in this day and age. Think about how much we use computers and the internet. That’s how a lot of our companies are communicating with outside parties. If you don’t have somebody there to call when you have a problem, you could be dead in the water…If you have a resource like Smooth-IT, they can resolve issues for you quickly because that’s their profession.”
Tracy Bridgens, SVP, Chief Operating Officer
“I don’t have to take on the burden of knowing everything there is to know about IT and can focus on all the other tasks I am assigned to,” Tracy explained. “I am extremely appreciative and thankful for Smooth-IT, the services they provide, their kindness, and friendship.”
Cody Johnson, CEO, Clear Management
“I think every business needs that,” Cody explained. “They seem to merge those two aspects really well, and since my company does something very similar for our clients, that’s something I look for in vendors as well…With Smooth-IT, they’re going to look at your needs from a crawl, walk, run perspective. First, they’ll evaluate your immediate needs, looking at what you need in
the next six to 12 months. Next, they’ll inquire about your goals for the next three years and ten years from now.”
Dan Erb, Manager, Able Label
“There is so much in the IT world that business leaders would have to keep track of if they wanted to try to manage it themselves. That distracts from their primary responsibilities,” Dan declared. “I’m a big believer in finding experts, and relying upon them, so I can focus on what I do and what I need to do. In my case, that’s selling labels, manufacturing labels, and getting products in and out the door. I don’t have time to research the latest spyware and how it could attack the company and network. I don’t have time to understand the latest innovations with cloud vs. on-premise servers, and I shouldn’t have to do that. You can have your own IT person, but then you’re relying on one individual to maintain everything vs. an entire team specializing in IT… That’s the biggest benefit for me, let experts be experts, let them deal with the training and the maintenance side of things, and let me concentrate on running the business.”
