If you’re a business owner, your day to day may include a variety of responsibilities beyond “President” or “CEO.” Depending on the size of your company, you might handle Operations, Marketing, Human Relations, PR, IT, Customer Service, Sales, and, well, you get the idea. It’s challenging to focus on the tasks you have the passion and expertise for when your time is pulled in so many different directions.

Why Hire a MSP (Managed Service Provider) for IT?

Working with experts can benefit you and your business in several ways. The following points are relevant for any role mentioned above. However, I’ll speak to IT because that’s my expertise. For example, let’s say you are an expert pastry chef who owns three bakeries. Right now, you’re managing your own IT infrastructure. You must run, maintain, protect, and troubleshoot everything from a loyalty program app customers use to the computer systems utilized daily for in-store and online purchases, from your database of customer information to employee payroll and so much more. Each device and piece of software has different requirements, security protocols, updates, and potential compliance regulations. That means maintaining your IT is a full-time job. A managed service provider brings the expertise needed to ensure the IT aspects of your business are taken care of effectively and efficiently.

At Smooth-IT, we take that to the next level by customizing our service offerings to your needs and providing extraordinary customer service.

5 Reasons Smooth-IT Might be the Right Managed Service Provider for You 

So, why should you consider working with Smooth IT to manage your IT? We’ve found that our approach addresses several pain-points that customers sometimes encounter.

1.) Accountability and Consistency: Working with Smooth-IT to manage all your IT needs means you’ll save time. You’ll collaborate with one primary team for all your technology needs rather than reaching out to different technology vendors for various specialties. In addition, we also provide service agreements for our customers, so you know what to expect throughout the partnership.

2.) Predictable costs: Our team is always transparent and fair with our pricing. There aren’t hidden fees. Instead, we ask for a monthly retainer covering the majority your IT service and maintenance needs. That means a lower total cost of ownership and management.

3.) System reliability and performance: Smooth-IT’s experts will ensure your devices and software are up to date, preventing issues, downtime, and the resulting impact. Taking this proactive approach means you’re spending your IT budget on optimization, prevention, and ultimately avoiding problems rather than ‘fighting fires” as they arise.

4.) Improved Security: Minimize the risk of intrusion, data theft, and lost productivity by placing trust in Smooth-IT for your security needs. We work strategically to thwart cyberattacks and provide disaster recovery and backup should one occur. We take great care with your IT security because we know how important your business data is to you and your customers.

5.) A complete IT solution aligned to your goals: At Smooth-IT, we are not just a vendor. We are your partner. Our team dives into the details to better understand your company, its challenges, opportunities, operation and goals. Then we build a customized service plan based on your needs. We don’t offer one-size-fits-all service packages because we realize that every business is unique.

Explore our services options to learn more about the services we offer.