Meet the Smooth-IT Team

Real People. Real Conversations.

The crew at Smooth-IT is a select group of skilled people with a single common element: they’re all committed to caring for you. While our technicians offer exceptional technical expertise, they’re more than the wallpaper of their certifications. Each member of the team is committed to the vision upon which Smooth-IT was built: making technology personal. That’s why at the end of the day, helping you succeed is what makes us tick.

That’s why we’re doing our best to break the mold with our techs. We’re throwing out the antiquated model of turn-and-burn IT. Just as Smooth-IT is dedicated to having happy customers, we ensure that our technicians are genuinely happy to help. Most IT personnel are overworked at all hours of the day and are stretched way too thin. No one does their best work under those circumstances. Our techs are taking care of your most valuable assets, so we know they need to be at the height of their game. That’s why all of our people have real lives and bonus pay for overtime, which is sadly a rarity in IT. Not only do our staff get treated like the valuable people they are, but you get a real person who will take the time to help you – instead of a poor, frazzled soul assigned to your ticket. Read more about our version of “tech support.”

Moreover, everyone on our team recognizes that we’re in the “people” business first and IT second. We know it’s anti-stereotype for IT personnel to have people skills, but it’s vital that you understand what’s really going on with your system. Our job is to ensure that you are confident and comfortable with your technology. That means discussing your options in a way that makes sense to you, regardless of your expertise. Only then can you make educated choices about your investments to make technology work for you. Whether you’re an IT expert or barely use a computer except to check e-mail, we can relate.